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# 3/1, “Infants 28th Avenue,
1st Floor, Srinivagilu Main Road, Ejipura Junction,
Indiranagar – Koramangala Inner Ring Road,
Bangalore – 560047

Grievance Redressal

We are highly committed to resolve your queries / issues within ten working days. If you do not hear from us within this time period, or you are not satisfied with our resolution of your query, existing request, you can submit you grievance to our Grievance Redressal Desk.

Grievance Redressal / Escalation Matrix
Level of EscalationEscalationContactEmail ID
1st levelCustomer
2nd LevelHead of Customer
3rd levelHead of
Steps if Grievance not addressed:

If your complaint/dispute is not redress within a period of one month, you can appeal to the officer-in-charge of the NBFC Ombudsman for respective center at RBI


080 4812 6351

080 4812 6351

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